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Frequently Asked Questions
General
Why do I need a website? My real estate business
is doing fine.
I'm new to the Internet. How easy is AgentNet to
use?
Why should I choose Blitz Development?
Free Trial
What services do you provide with the free trial?
What's the catch? Are there any obligations?
How soon will my trial site be ready?
What happens after the 15-day free trial is over?
Can I purchase the site at any time during my 15-day
free trial?
Purchase and Billing
When and how do I pay for AgentNet?
Can I change my billing from a monthly to annual
plan?
Can I upgrade from AgentNet to AgentNet plus?
Do you offer a money back guarantee?
Do you offer a discount if I purchase more than
one website?
Do you have a referral program?
AgentNet Website & Email Account Setup
How long will it take to set up my AgentNet website?
Can I use my own domain name and a custom email
address?
How much do you charge to register a domain name?
Who owns my domain name?
Can I have multiple domain names?
Can I transfer my current domain
name my new AgentNet web site?
Can I forward my email to my current email address?
How many e-mails accounts can I create?
Do I need special hardware or software?
How do I check my email?
Tech Support and Marketing
Will someone show me how to use my AgentNet website?
Does tech support or training cost extra?
How do I get help if I have questions about my
website?
Search Engine Optimization & Site Traffic
Will you help generate traffic to my website?
How much traffic can I expect?
Do I get to see how many people visit my site?
How will my web site be found by search engines?
Website Management & Customization Features
How do maintain and update my website?
Do I need to understand HTML to maintain my AgentNet
website?
Can I change my template at any time?
What can parts of the website can I customize at
no additional cost?
Can I change my navigation bar links?
Can I add new pages and images to my website?
How many listings can I add to my web site?
How many pictures can I have on a listing?
Can I add virtual tours?
Upgrades & Advanced Customizations
I want a specialized template. How much will this
cost?
Will I be able to add a feature that AgentNet
currently doesn’t offer?
What is IDX or Broker Reciprocity?
What options are available for IDX integration
to my web site?
Website Hosting & Security
Where will my client information be kept? Will
it be secure?
Who else will have access to my client information?
What happens to my client information if I switch
to another system?
What happens if the website goes down?
Can I purchase my AgentNet website and host it
myself?
General
Why do I need a website? My real estate business
is doing fine.
72.4% of Consumers say their use of the Internet will be very significant
or significant in their next real estate transaction. Moreover, while
total web traffic was up 22% last year, the number of unique visitors
to real estate sites increased by 75%! More and more users are using
the Internet to gather information and search for homes on the Internet
because of the convenience. If your business is successful now without
utilizing the Internet, chances are you are in an even better position
to start marketing online. Table of Contents
I'm new to the Internet. How easy is
AgentNet to use?
AgentNet's site management system is based on very simple concepts
that most Internet users are already familiar with. Editing site content
and updating listings are as simple as filling out a simple web form.
While AgentNet does offer more advanced users additional customization
tools, knowledge of these tools aren't necessary to maintain the website.
Our staff will also show you how to use each feature if you have any
problems. Table of Contents
Why should I choose Blitz Development?
Blitz Development provides personalized support and service on top
of the cutting edge AgentNet solution. Our system combines the convenience
and affordability of a template site with the professional look and
flexibility of a custom built website. To make your decision easier,
we've created a competitive comparison
chart with our largest competitors. Table
of Contents Free Trial
What services do you provide with the free
trial?
We provide a preview site that you can immediately begin customizing
and updating. We will help you customize your preview site and walk
you through the different features. This site is hosted at a temporary
domain name but any content and changes you add during the free trial
will remain with your full account should you choose to use our service.
Table of Contents What's
the catch? Are there any obligations?
There's no catch whatsoever. All we ask is that you give AgentNet
a try and let us know what you think. Table
of Contents How soon
will my trial site be ready?
Your free trial account should be ready almost immediately. An preview
site is automatically created, and your login information emailed
to you. Table of Contents
What happens after the 15-day free trial
is over?
Should you choose to use our service after your free trial ends, we
will activate your permanent website at the domain of your choice.
All of the customizations and content entered during your free trial
is kept and will be activated along with your permanent web site.
Table of Contents
Can I purchase the site at any time during
my 15-day free trial?
Absolutely. Most of our clients find that the AgentNet system's capabilities
are far beyond any of its competitors within a few days of their free
trial. We can set up your permanent website any time you're ready.
Table of Contents Purchase
and Billing
When and how do I pay for AgentNet?
You can pay online using a credit card or you may mail a check. We
accept Visa, Mastercard, American Express and Discover. Payment is
annual or monthly after a one-time setup fee. Table
of Contents Can I change
my billing from a monthly to annual plan?
Yes. You can switch from the monthly billing plan to the annual at
any time. Table of Contents
Can I upgrade from AgentNet to AgentNet
plus?
Yes. You would simply pay the prorated difference in fees for that
billing period, and we would upgrade you to the AgentNet Plus plan.
Table of Contents Do
you offer a money back guarantee?
Absolutely. While we encourage you to test the trial site thoroughly
before signing up for our service, we do offer a 100% money back guarantee.
We won't accept your money unless you're completely satisfied.
Table of Contents Do
you offer a discount if I purchase more than one website?
Yes. You receive $50 off the setup fees for each additional website.
Table of Contents Do
you have a referral program?
Yes. We offer $50 for each referral. Table
of Contents AgentNet Website & Email
Account Setup
How long will it take to set up my AgentNet
website?
Your AgentNet website will be available at a temporary URL immediately.
It takes a couple days to register and direct your permanent domain
name to our servers. During this time, you can still edit your website
and prepare the contents for the actual launch. Table
of Contents Can I use
my own domain name and a custom email address?
Yes, you can register a new domain name or transfer an existing one.
If you register a new domain name, there is a domain registration
fee. You also get a custom email address e.g. yourname@yourdomain.com.
Table of Contents How
much do you charge to register a domain name?
If you don't already have a domain name, we register a domain name
for you free of charge. We continue to pay for your domain name registration
as long as you are using the AgentNet service. Table
of Contents Who owns
my domain name?
You own your domain name. Should you choose to discontinue using our
services, your domain name is yours to take and you will be responsible
for paying the annual renewal fees. Table
of Contents Can I have
multiple domain names?
Absolutely. We encourage our clients to use multiple domains to market
their services to different groups of people or in different geographical
areas. We do not charge you extra for hosting additional domain names.
Table of Contents Can
I transfer my current domain name to my new AgentNet web site?
Yes. It is quite simple to redirect your existing domain name to your
new AgentNet website. Your Blitz Development representative will walk
you through the process. Table of Contents
Can I forward my email to my current
email address?
Yes. Table of Contents
How many e-mails accounts can I create?
Your can create 5 free email accounts. Each additional email account
will cost $2 per month. Table of Contents
Do I need any special hardware or software?
All you need to maintain your website is an Internet connection and
a web browser. Both of these you should already have if you're able
to read this. Table of Contents
How do I check my email?
You can check your email from any desktop email software such as Outlook,
Outlook Express, or Eudora. Table of Contents
Tech Support and Marketing
Will someone show me how to use my AgentNet
website?
Absolutely. We will walk you through the initial steps of setting
up your website and help you customize it to your needs. We'll also
advise you on the steps you need to take to market and drive traffic
to your site. If you need help at any time, you can also contact our
support team. Table of Contents
Does tech support or training cost extra?
No. Tech support is included with your monthly subscription fees.
Table of Contents How
do I get help if I have questions about my website?
You can reach tech support by email, live chat, or phone. Table
of Contents Search Engine Optimization &
Site Traffic
Will you help generate traffic to my website?
We submit your site to the major search engines and free web directories.
We also help you improve your site's search engine rankings and advise
you on other forms of free and paid advertising. Table
of Contents How much
traffic can I expect?
This will depend on how aggressively you market your website and how
competitive your markets are. We will guide you through the different
ways you can market and drive traffic to your website and help you
with your search engine optimization. Table
of Contents Do I get
to see how many people visit my site?
Yes. We provide detailed traffic analysis which provides far more
information than a simple counter. You'll see where your visitors
are coming from, what search terms they used to find you, how long
your average visitors stay, and much more. Table
of Contents How will
my web site be found by search engines?
In recent years, it's become more difficult to rank well in search
engines. There are several important things you need to do in order
to rank well on search engines, and we guide you through them. If
you're an AgentNet Plus member, we can also help you complete most
of this work so you can focus on your business. For more information
on generating traffic through search engines, you can refer to our
Real Estate Marketing Tips.
Table of Contents
Website Management & Customization Features
How do maintain and update my website?
You will have a password protected Admin Console of the site. You
will be able to make all changes and updates to your website simply
by submitting different forms from your Admin Console. Table
of Contents Do I need
to understand HTML to maintain my AgentNet website?
Not at all. Maintaining your website is just a matter of filling out
a few forms. We do provide the option for more advanced users to include
HTML in their pages but this isn't required by any means. Table
of Contents Can I change
my template at any time?
Yes. You can instantly change your template anytime you want from
your Admin Console. Table of Contents
What parts of the website can I customize
at no additional cost?
Each of our standard templates allows you to customize several components.
You can change your Logo, an additional header image which can contain
your company slogan, an image found above your side navigation bar,
and the main image on your homepage. Additionally, you can modify
all of your navigation links and add as many custom as you need.
Table of Contents Can
I change my navigation bar links?
Yes. You can change both the text, and the order in which the navigation
links are displayed. You can also control whether each link appears
in the top, side, or footer navigation bars. You can also add links
to external web pages which open in a new window. Table
of Contents Can I add
new pages and images to my website?
We offer an easy to use online page editor that enables you to edit
your site. You may change the text on any page. In addition, you may
change the graphics and the links. We also provide you with a custom
page builder that allows you to create custom pages. Table
of Contents How many
listings can I add to my web site?
You can add an unlimited number of listings to your site. Table
of Contents How many
pictures can I have on a listing?
You can add unlimited photos to each of your listings. Table
of Contents Can I add
virtual tours?
Yes, you can link to your virtual tours directly from your listings
pages. Table of Contents
Upgrades & Advanced Customizations
I want a specialized template. How much will
this cost?
It generally costs between $600-$800 for an exclusive, custom designed
template that no other agents can use. If you just want a particular
look and feel that our current templates don't offer and don't mind
other agents using the same template, then it will cost much less.
Table of Contents Will
I be able to add a feature that AgentNet currently doesn’t offer?
Yes. We charge an additional fee based on the custom features you
want added. Please contact one of our representatives to receive a
quote for what you need. Table of Contents
What is IDX or Broker Reciprocity?
IDX or Internet Data Exchange, is a program where brokers grant each
other permission to display their listings on each others' web sites.
Brokers who participate in the program can display all active listings
of all participating members of the program. If a broker chooses not
to participate, no other broker will be permitted to display that
brokers listings. A broker can include their listings in the IDX /
Broker Reciprocity database without having a web site of their own.
Table of Contents What
options are available for IDX integration to my web site?
This depends on your local MLS. Most offer solutions at no extra cost.
To find out what options YOUR specific MLS offers, please contact
one of our representatives. Table of Contents
Website Hosting & Security
Where will my client information be kept?
Will it be secure?
Your client data is stored on our servers at the Rackspace data center
in San Antonio Texas. Rackspace is one of the most trusted names in
the industry housing servers for companies such as Microsoft, Motorola,
and Columbia House. Table of Contents
Who else will have access to my client
information?
Your clients' information will never be shared with anyone other than
trusted Blitz Development staff. Table
of Contents What happens
to my client information if I switch to another system?
We will give you time to download and save your data if you choose
to switch to another system. What
happens if the website goes down?
Simply notify us of the times your website was down, and we will issue
you a pro-rated refund for the duration of the time it was not functional.
Table of Contents Can
I purchase my AgentNet website and host it myself?
Your AgentNet site can only run on Blitz Development's servers. It
is not a standard HTML site that can be hosted on any server. AgentNet
websites run on an advanced system that we developed and are constantly
updating and improving. Table of Contents
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AgentNet Solution
Features & Benefits
Package Comparison & Pricing
Design Examples
Frequently Asked Questions
Demos:
AgentNet Demo
AgentNet Office Demo
Inquiries:
info@blitzdevelopment.com
Support:
support@blitzdevelopment.com
Phone: 1-800-510-0025
Satisfaction Guaranteed
Our biggest asset is our reputation and we'll do everything we can to exceed every client's expectations. Our goal isn't to just have satisfied clients. We want our clients to be thrilled with their web sites. If we haven't completely met your expectations, let us know within the first 30 days and you will receive a 100% refund!
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